We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition in which it was received — unused, unopened, with original packaging and tags. Returns are accepted if the item arrived damaged, defective, or incorrect. If the return is initiated due to customer preference (not due to an error on our part), the return shipping label cost must be paid by the customer.
A receipt or proof of purchase is required for all return requests.
To start a return, please contact us at [email protected]
All returns must be delivered or shipped to our store location:
Dar Market
1250 Main St. E
Milton, Ontario
Canada
Items returned without first submitting a return request will not be accepted.
For any return-related questions, you can always email us at [email protected]
Please inspect your order immediately upon delivery. If an item is defective, damaged, or if you received the wrong product, contact us right away so we can evaluate the issue and make it right as quickly as possible.
Certain products cannot be returned, including:
If you have a question about whether your item qualifies for return, please contact us.
The quickest way to receive the item you want is to return the item you currently have. Once your return is accepted, you may place a new order for the replacement product.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at [email protected]
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